Free Templates to Implement KPIs for Continuous Improvements in your projects including Build, Rollout, Support and MOC (Maintenance in Operational Conditions)
The basics of risks management, providing down-to-earth examples. We also offer a free template you can use to list all risks related to your project.
Fixed-price vs. T&M , Differences and Implications for Client & Service Provider. Obligation of result vs. means. Know the best practices for contractualization
Article presenting various checklists for different project start-up activities: appropriation, creation, organization, follow-up and review
The project kick-off builds trust and alignment. Essential planning, attendees and agenda. Face-to-face or remote plus 12 mistakes to avoid.
Learn the basics of security:
What is a Security Incident?
How to react?
Examples of Security Incidents
The satisfaction survey: exploration of needs, methods and key moments. Details are crucial for accurate and useful results.
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