{"id":987517619,"date":"2024-02-23T09:58:19","date_gmt":"2024-02-23T09:58:19","guid":{"rendered":"https:\/\/pmchampions.com\/?p=987517619"},"modified":"2024-02-26T07:55:51","modified_gmt":"2024-02-26T07:55:51","slug":"stakeholder-management","status":"publish","type":"post","link":"https:\/\/pmchampions.com\/en\/stakeholder-management\/","title":{"rendered":"Stakeholder Management"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/Stakeholders-Management-en.png&#8221; alt=&#8221;Stakeholders&#8221; title_text=&#8221;Stakeholders-Management-fr&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][pac_divi_table_of_contents title=&#8221;Summary&#8221; collapse_when_sticky=&#8221;on&#8221; opened_icon=&#8221;:||divi||400&#8243; closed_icon=&#8221;;||divi||400&#8243; included_headings=&#8221;off|on|on|on|off|off&#8221; exclude_headings_by_class=&#8221;on&#8221; show_keyword_highlight=&#8221;on&#8221; show_keyword_highlight_placeholder=&#8221;Mots Cl\u00e9s &#8230;&#8221; level_markers_1=&#8221;icons&#8221; icon_marker_1=&#8221;=||divi||400&#8243; level_markers_2=&#8221;icons&#8221; icon_marker_2=&#8221;^||divi||400&#8243; level_markers_3=&#8221;icons&#8221; icon_marker_3=&#8221;E||divi||400&#8243; level_markers_4=&#8221;icons&#8221; icon_marker_4=&#8221;5||divi||400&#8243; title_container_bg_color=&#8221;#1a9e21&#8243; body_area_height=&#8221;650px&#8221; body_area_scroll_color=&#8221;#000000&#8243; body_area_text_link_underline=&#8221;#000000&#8243; body_area_text_link_padding=&#8221;10px|0px|0px|0px|false|false&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_font_font=&#8221;Quicksand||||||||&#8221; heading_all_font=&#8221;|600|||||||&#8221; heading_all_font_size=&#8221;18px&#8221; marker_all_font=&#8221;|600|||||||&#8221; motion_trigger_start=&#8221;top&#8221; heading_all_font_size_tablet=&#8221;15px&#8221; heading_all_font_size_phone=&#8221;15px&#8221; heading_all_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;RGBA(255,255,255,0)&#8221; border_radii_title_container=&#8221;off|10px|10px|0px|0px&#8221; border_radii_body_area=&#8221;off|0px|0px|10px|10px&#8221; border_width_all_body_area=&#8221;3px&#8221; border_color_all_body_area=&#8221;RGBA(255,255,255,0)&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/pac_divi_table_of_contents][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0f3f6&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<div class=\"ControlZone ControlZone--clean a_b_50a7110f\" data-automation-id=\"CanvasControl\" id=\"cb33b57f-7ebe-44dd-a7d8-51b1a8786501\">\n<div class=\"ControlZone--control\">\n<div data-sp-feature-tag=\"Rich Text Editor\" class=\"rte-webpart rte--ck5 rte--read-ck5 headerFontSizeLegacy uniformSpacingForElements\" data-sp-feature-instance-id=\"cb33b57f-7ebe-44dd-a7d8-51b1a8786501\" dir=\"auto\">\n<div data-automation-id=\"textBox\" class=\"ck-content rteEmphasis root-179\">\n<blockquote>\n<p><span class=\"fontSizeLarge\"><span class=\"fontColorNeutralDark\">&#8220;<\/span><\/span><em><span class=\"fontSizeLarge\">Coming together is a beginning; Staying together is progress; Working together is success<\/span><\/em><span class=\"fontSizeLarge\"><span class=\"fontColorNeutralDark\">&#8220;<\/span><\/span> <\/p>\n<p><em><strong><span class=\"fontSizeLarge\"><span class=\"fontSizeSmall\">Henry Ford<\/span><\/span><\/strong><\/em><\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][dipl_separator seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;rgba(0,0,0,0.54)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dipl_separator][et_pb_text module_class=&#8221;blue-list&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"qu-est-ce-qu-une-partie-prenante\"><span class=\"fontColorThemeSecondary\"><span class=\"fontSizeLarge\">What is a stakeholder?<\/span><\/span><span class=\"c_b_1310c973\"><\/span><\/h2>\n<div class=\"flex-1 overflow-hidden\">\n<div class=\"react-scroll-to-bottom--css-ftthh-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-ftthh-1n7m0yu\">\n<div class=\"flex flex-col pb-9 text-sm\">\n<div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-25\">\n<div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\">\n<div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\">\n<div class=\"relative flex w-full flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div data-message-author-role=\"assistant\" data-message-id=\"f0d40a8e-c8c9-40e9-bff2-677e236407a9\" class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Project stakeholders include all persons, groups, or <strong>entities involved in the project<\/strong> or who may be <strong>impacted by its decisions<\/strong>, activities, or outcomes, whether internal or external.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/deal-1.png\" width=\"195\" height=\"195\" alt=\"Partner\" class=\"wp-image-987517609 aligncenter size-full\"><\/p>\n<p>Key stakeholders in a project typically include:<\/p>\n<ul>\n<li>The Client <strong>Sponsor<\/strong><\/li>\n<li>The <strong>project manager<\/strong><\/li>\n<li>The <strong>project team<\/strong><\/li>\n<li>the <strong>managers<\/strong> of the organizations concerned<\/li>\n<li><strong>Representatives of the trades<\/strong> involved<\/li>\n<li><strong>end-users<\/strong> or their representatives.<\/li>\n<\/ul>\n<p>In addition, the following may also be considered as stakeholders:<\/p>\n<ul>\n<li><strong>Partners<\/strong> (such as publishers)<\/li>\n<li><strong>support<\/strong> functions (such as legal management)<\/li>\n<li><strong>external experts<\/strong> (such as auditors)<\/li>\n<li><strong>Subcontractors<\/strong> (potentially competing)<\/li>\n<li><strong>Suppliers<\/strong> (e.g. software)<\/li>\n<li>any other relevant actor for the project in its specific ecosystem.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][dipl_separator seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;rgba(0,0,0,0.54)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dipl_separator][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||40px||false|false&#8221; link_option_url=&#8221;https:\/\/pmchampions.com\/en\/how-to-apply-contract-effectively-to-agile-project\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|0.25rem|0.25rem|0.25rem|0.25rem&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#dee2e6&#8243; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pmchampions.com\/wp-content\/uploads\/2023\/09\/Agile-Contract-en.png&#8221; title_text=&#8221;Contractualisation&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;-11px||-11px||false|false&#8221; custom_padding=&#8221;|10px||10px|false|false&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Quicksand||||||||&#8221; text_text_color=&#8221;#619ccd&#8221; text_font_size=&#8221;26px&#8221; text_line_height=&#8221;1em&#8221; custom_margin=&#8221;|||-40px|false|false&#8221; custom_margin_tablet=&#8221;|15px||15px|false|false&#8221; custom_margin_phone=&#8221;|15px||15px|false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h6><span style=\"color: #808080;\"><strong>Agility:<\/strong><\/span><\/h6>\n<p><strong><span style=\"color: #ff6600;\"><a href=\"https:\/\/pmchampions.com\/en\/agility-and-scrum\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #ff6600;\">Discover our articles on agility<\/a><\/span><\/strong><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;blue-list list_space&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||21px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"identifier-les-parties-prenantes\"><span class=\"fontColorThemeSecondary\"><span class=\"fontSizeLarge\">Identify stakeholders<\/span><\/span><span class=\"c_b_1310c973\"><\/span><\/h2>\n<div class=\"flex-1 overflow-hidden\">\n<div class=\"react-scroll-to-bottom--css-ftthh-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-ftthh-1n7m0yu\">\n<div class=\"flex flex-col pb-9 text-sm\">\n<div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-27\">\n<div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\">\n<div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\">\n<div class=\"relative flex w-full flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div data-message-author-role=\"assistant\" data-message-id=\"f975d767-083c-4c15-86e3-05fc50049568\" class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Indeed, insofar as a project is a human adventure, the project manager must have a <strong>thorough understanding of the people involved<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/recruitment.png\" width=\"191\" height=\"191\" alt=\"\" class=\"wp-image-987517607 aligncenter size-full\"><\/p>\n<p>It must not only identify all stakeholders, but also understand their degree to:<\/p>\n<ul>\n<li>participation<\/li>\n<li>interdependence<\/li>\n<li>influence on the success of the project.<\/li>\n<\/ul>\n<p>It is rare that the individual interests of all stakeholders are perfectly <strong>aligned<\/strong> with the overall interest of the project.<\/p>\n<p>Therefore, the project pilot must understand the dynamics and logics of <strong>power and influence<\/strong> that operate within the project ecosystem, whether beneficial or not.<\/p>\n<p>On the other hand, it must also identify the stakeholders whose impact on the project is <strong>positive<\/strong> and on whom it can rely to achieve <strong>the<\/strong> set objectives.<\/p>\n<p>To clearly visualize the diversity of forces at play, it is necessary to produce a <strong>stakeholder map. <\/strong> <\/p>\n<p>This mapping takes into account three main dimensions:<\/p>\n<ol>\n<li><strong>Distance<\/strong> from the project: this assesses the <strong>degree of involvement<\/strong> of each stakeholder in the project.<\/li>\n<li><strong>Power<\/strong>: It measures the extent to which each stakeholder influences the project.<\/li>\n<li><strong>Interest<\/strong> : It determines the expectations and concerns of each stakeholder with regard to the project.<\/li>\n<\/ol>\n<p>This stakeholder mapping is dynamic: it must be regularly updated and revised to reflect developments and changes in the project ecosystem.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0f3f6&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;list_space blue-list&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"la-communication\"><span class=\"fontSizeLarge\"><span class=\"fontColorThemeSecondary\">Communication<\/span><\/span><\/h2>\n<p>Communication is a:<\/p>\n<ul>\n<li>Exchange of information<\/li>\n<li>intentional or unintentional<\/li>\n<li>can be written or spoken<\/li>\n<li>Formal or informal<\/li>\n<li>directly or through a media.<\/li>\n<\/ul>\n<p>It can take various forms, such as:<\/p>\n<ul>\n<li>An Idea<\/li>\n<li>an instruction<\/li>\n<li>an emotion, without necessarily being expressed verbally.<\/li>\n<\/ul>\n<p>The project manager has a major responsibility to deliver the right <strong>messages<\/strong>, at the right time and in the most relevant way to the right recipients.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/interview.png\" width=\"198\" height=\"198\" alt=\"\" class=\"wp-image-987517605 aligncenter size-full\"><\/p>\n<p>However, there are several risks associated with communication, such as:<\/p>\n<ul>\n<li>Misunderstanding<\/li>\n<li>Misunderstanding<\/li>\n<li>Misinterpretation<\/li>\n<li>Dilution<\/li>\n<li>Diversion<\/li>\n<li>compartmentalization.<\/li>\n<\/ul>\n<p>Therefore, the project manager must ensure that:<\/p>\n<ul>\n<li>Have a clear set of objectives in your communication (the purpose of the communication).<\/li>\n<li>Carefully select your audience (who receives the message and for what purpose).<\/li>\n<li>Tailor the tone and level of detail to the target audience.<\/li>\n<li>Verify the accuracy of the information provided and maintain credibility and professionalism.<\/li>\n<li>Choose the right means and\/or channel of communication (phone, email, meeting, etc.).<\/li>\n<li>Maintain an appropriate pace and find the right balance of information, consistent with objectives.<\/li>\n<li>Be open to questioning your communication based on feedback received (or lack thereof).<\/li>\n<\/ul>\n<p>The project manager relies on the governance of the project for certain key communication moments, both upstream and downstream of the bodies or for certain milestones.<\/p>\n<p>These deadlines are predictable and are an integral part of the default project communication plan.<\/p>\n<p>However, structured and organized communication alone is not enough to build strong relationships with stakeholders.<\/p>\n<p>The project manager must therefore ensure that an appropriate balance is maintained between:<\/p>\n<ul>\n<li>Collective and individual communication.<\/li>\n<li>Formal and confidential communication.<\/li>\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;blue-list list_space&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"zoom-la-tra\u00e7abilit\u00e9-des-\u00e9changes\"><span class=\"fontSizeLarge\"><span class=\"fontColorThemePrimary\">Zoom: the traceability of exchanges<\/span><\/span><\/h2>\n<p>It is important to <strong>give priority<\/strong> to the written word in the exchanges, because unlike the spoken word, <strong>the written word remains.<\/strong><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/writing.png\" width=\"206\" height=\"206\" alt=\"\" class=\"wp-image-987517603 aligncenter size-full\"><\/strong><\/p>\n<p>Except in the case of informal &#8220;<strong>off<\/strong>&#8221; communication, it is recommended to opt for written exchanges, and when oral communication is necessary, it is essential to record the information in a report.<\/p>\n<p>The written word offers essential traceability and objectivity in the event of disagreements or difficulties.<\/p>\n<p>In the same spirit, it is preferable to avoid synchronous communication tools such as instant messengers for <strong>important exchanges<\/strong> : the use of e-mail is to be preferred.<\/p>\n<p>&nbsp;<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0f3f6&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||7px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"quelques-conseils\"><span class=\"fontColorThemePrimary\"><span class=\"fontSizeLarge\">A few tips<\/span><\/span><span class=\"c_b_1310c973\"><\/span><\/h2>\n<h3><span class=\"fontColorThemeSecondary\"><span class=\"fontSizeMediumPlus\">1: Hierarchical support<\/span><\/span><\/h3>\n<p>Project stakeholders are often <strong>prioritized<\/strong>, sharing a common thread.<\/p>\n<p>The management of the project manager naturally involves informing management about <strong>progress<\/strong> and soliciting it in the event of an escalation, such as in a crisis situation.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/ceo.png\" width=\"220\" height=\"220\" alt=\"\" class=\"wp-image-987517601 aligncenter size-full\"><\/p>\n<p>However, the presence of management can also play a mitigating role in the event of <strong>asymmetrical or complex relationships<\/strong> between project stakeholders, by offering reassurance, taking a step back or trade-offs, for example.<\/p>\n<p>The project manager can request this support throughout the project to ensure that it runs smoothly.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;blue-list list_space&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h3><span>2: Don&#8217;t cross the line<\/span><\/h3>\n<p><span>The principle, inspired by P&amp;G (Procter &amp; Gamble) methods, is simple: the project ecosystem is represented in the form of a table.  <\/span><\/p>\n<p><span>The rows correspond to the different hierarchical or functional layers of the project, while the columns represent the stakeholders.<\/span><\/p>\n<p><span><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/do-not-cross-line.png\" width=\"190\" height=\"190\" alt=\"\" class=\"wp-image-987517597 aligncenter size-full\"><\/span><\/p>\n<p><span>  Each actor is positioned in the box that corresponds to him\/her. The <strong>DCL<\/strong> (Right of Lateral Communication) lays down several rules: actors have the right to communicate with adjacent squares, either <strong>vertically or horizontally, but they cannot do so diagonally or<\/strong> by jumping adjacent squares.  <\/span><\/p>\n<p><span>This method can be used for a variety of purposes, such as project framing, <strong>escalation process<\/strong>, and more.<\/span><\/p>\n<p><span><\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Stakeholders are key. Identify them, communicate effectively and ensure traceability of exchanges + A few tips<\/p>\n","protected":false},"author":1,"featured_media":987517286,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[70],"tags":[24],"class_list":["post-987517619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-integration","tag-en"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/posts\/987517619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/comments?post=987517619"}],"version-history":[{"count":0,"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/posts\/987517619\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/media\/987517286"}],"wp:attachment":[{"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/media?parent=987517619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/categories?post=987517619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pmchampions.com\/en\/wp-json\/wp\/v2\/tags?post=987517619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}