{"id":987517577,"date":"2024-02-23T09:58:19","date_gmt":"2024-02-23T09:58:19","guid":{"rendered":"https:\/\/pmchampions.com\/?p=987517577"},"modified":"2024-02-23T14:35:56","modified_gmt":"2024-02-23T14:35:56","slug":"gestion-des-parties-prenantes","status":"publish","type":"post","link":"https:\/\/pmchampions.com\/fr\/gestion-des-parties-prenantes\/","title":{"rendered":"Gestion des Parties Prenantes"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/Stakeholders-Management-fr.png&#8221; 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global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/pac_divi_table_of_contents][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0f3f6&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<div class=\"ControlZone ControlZone--clean a_b_50a7110f\" data-automation-id=\"CanvasControl\" id=\"cb33b57f-7ebe-44dd-a7d8-51b1a8786501\">\n<div class=\"ControlZone--control\">\n<div data-sp-feature-tag=\"Rich Text Editor\" class=\"rte-webpart rte--ck5 rte--read-ck5 headerFontSizeLegacy uniformSpacingForElements\" data-sp-feature-instance-id=\"cb33b57f-7ebe-44dd-a7d8-51b1a8786501\" dir=\"auto\">\n<div data-automation-id=\"textBox\" class=\"ck-content rteEmphasis root-179\">\n<blockquote>\n<p><span class=\"fontSizeLarge\"><span class=\"fontColorNeutralDark\">\u201c<\/span><\/span><em><span class=\"fontSizeLarge\">Se r\u00e9unir est un d\u00e9but ; rester ensemble est un progr\u00e8s ; travailler ensemble est la r\u00e9ussite<\/span><\/em><span class=\"fontSizeLarge\"><span class=\"fontColorNeutralDark\">\u201d<\/span>\u00a0<\/span><\/p>\n<p><em><strong><span class=\"fontSizeLarge\"><span class=\"fontSizeSmall\">Henry Ford<\/span><\/span><\/strong><\/em><\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][dipl_separator seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;rgba(0,0,0,0.54)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/dipl_separator][et_pb_text module_class=&#8221;blue-list&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"qu-est-ce-qu-une-partie-prenante\"><span class=\"fontColorThemeSecondary\"><span class=\"fontSizeLarge\">Qu&#8217;est-ce qu&#8217;une partie prenante ?<\/span><\/span><span class=\"c_b_1310c973\"><\/span><\/h2>\n<div class=\"flex-1 overflow-hidden\">\n<div class=\"react-scroll-to-bottom--css-ftthh-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-ftthh-1n7m0yu\">\n<div class=\"flex flex-col pb-9 text-sm\">\n<div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-25\">\n<div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\">\n<div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\">\n<div class=\"relative flex w-full flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div data-message-author-role=\"assistant\" data-message-id=\"f0d40a8e-c8c9-40e9-bff2-677e236407a9\" class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Les parties prenantes d&#8217;un projet comprennent toutes les personnes, <strong>groupes ou entit\u00e9s impliqu\u00e9s dans le projet<\/strong> ou pouvant \u00eatre <strong>impact\u00e9s par ses d\u00e9cisions<\/strong>, activit\u00e9s ou r\u00e9sultats, qu&#8217;ils soient internes ou externes.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/deal-1.png\" width=\"195\" height=\"195\" alt=\"partner\" class=\"wp-image-987517609 aligncenter size-full\" \/><\/p>\n<p>Les principales parties prenantes d&#8217;un projet incluent g\u00e9n\u00e9ralement :<\/p>\n<ul>\n<li>le <strong>sponsor<\/strong> client<\/li>\n<li>le <strong>chef de projet<\/strong><\/li>\n<li>l&#8217;<strong>\u00e9quipe projet<\/strong><\/li>\n<li>les <strong>managers<\/strong> des organisations concern\u00e9es<\/li>\n<li>les <strong>repr\u00e9sentants des m\u00e9tiers<\/strong> impliqu\u00e9s<\/li>\n<li>les <strong>utilisateurs finaux<\/strong> ou leurs repr\u00e9sentants.<\/li>\n<\/ul>\n<p>En outre, peuvent \u00e9galement \u00eatre consid\u00e9r\u00e9s comme parties prenantes :<\/p>\n<ul>\n<li>les <strong>partenaires<\/strong> (comme les \u00e9diteurs)<\/li>\n<li>les fonctions de <strong>support<\/strong> (telles que la direction juridique)<\/li>\n<li>les <strong>experts externes<\/strong> (comme les auditeurs)<\/li>\n<li>les <strong>sous-traitants<\/strong> (potentiellement concurrents)<\/li>\n<li>les <strong>fournisseurs<\/strong> (par exemple de logiciels)<\/li>\n<li>tout autre acteur pertinent pour le projet dans son \u00e9cosyst\u00e8me sp\u00e9cifique.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][dipl_separator seprator_thickness=&#8221;1px&#8221; 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theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pmchampions.com\/wp-content\/uploads\/2023\/09\/Contractualisation.png&#8221; title_text=&#8221;Contractualisation&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;-11px||-11px||false|false&#8221; custom_padding=&#8221;|10px||10px|false|false&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Quicksand||||||||&#8221; text_text_color=&#8221;#619ccd&#8221; text_font_size=&#8221;26px&#8221; text_line_height=&#8221;1em&#8221; custom_margin=&#8221;|||-40px|false|false&#8221; custom_margin_tablet=&#8221;|15px||15px|false|false&#8221; custom_margin_phone=&#8221;|15px||15px|false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h6><span style=\"color: #808080;\"><strong>Agilit\u00e9:<\/strong><\/span><\/h6>\n<p><strong><span style=\"color: #ff6600;\"><a href=\"https:\/\/pmchampions.com\/fr\/agilite-et-scrum\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #ff6600;\">D\u00e9couvrir nos articles autour de l&#8217;agilit\u00e9<\/a><\/span><\/strong><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;blue-list list_space&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||21px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"identifier-les-parties-prenantes\"><span class=\"fontColorThemeSecondary\"><span class=\"fontSizeLarge\">Identifier les parties prenantes<\/span><\/span><span class=\"c_b_1310c973\"><\/span><\/h2>\n<div class=\"flex-1 overflow-hidden\">\n<div class=\"react-scroll-to-bottom--css-ftthh-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-ftthh-1n7m0yu\">\n<div class=\"flex flex-col pb-9 text-sm\">\n<div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-27\">\n<div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\">\n<div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\">\n<div class=\"relative flex w-full flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div data-message-author-role=\"assistant\" data-message-id=\"f975d767-083c-4c15-86e3-05fc50049568\" class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Effectivement, dans la mesure o\u00f9 un projet est une aventure humaine, le pilote de projet doit avoir une <strong>compr\u00e9hension approfondie des personnes impliqu\u00e9es<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/recruitment.png\" width=\"191\" height=\"191\" alt=\"\" class=\"wp-image-987517607 aligncenter size-full\" \/><\/p>\n<p>Il doit non seulement identifier toutes les parties prenantes, mais \u00e9galement comprendre\u00a0 leur degr\u00e9 de :<\/p>\n<ul>\n<li>participation<\/li>\n<li>interd\u00e9pendance<\/li>\n<li>influence sur la r\u00e9ussite du projet.<\/li>\n<\/ul>\n<p>Il est rare que les int\u00e9r\u00eats individuels de toutes les parties prenantes soient parfaitement <strong>align\u00e9s<\/strong> avec l&#8217;int\u00e9r\u00eat g\u00e9n\u00e9ral du projet.<\/p>\n<p>Par cons\u00e9quent, le pilote de projet doit comprendre les dynamiques et les logiques de <strong>pouvoir et d&#8217;influence<\/strong> qui op\u00e8rent au sein de l&#8217;\u00e9cosyst\u00e8me du projet, qu&#8217;elles soient b\u00e9n\u00e9fiques ou non.<\/p>\n<p>D&#8217;autre part, il doit \u00e9galement identifier les parties prenantes dont <strong>l&#8217;impact<\/strong> sur le projet est <strong>positif<\/strong> et sur lesquelles il peut s&#8217;appuyer pour atteindre les objectifs fix\u00e9s.<\/p>\n<p>Pour visualiser clairement la diversit\u00e9 des forces en pr\u00e9sence, il est n\u00e9cessaire de produire une <strong>cartographie des parties prenantes. <\/strong><\/p>\n<p>Cette cartographie prend en compte trois dimensions principales :<\/p>\n<ol>\n<li>La <strong>distance<\/strong> par rapport au projet : elle \u00e9value le <strong>degr\u00e9 d&#8217;implication<\/strong> de chaque partie prenante dans le projet.<\/li>\n<li>Le <strong>pouvoir<\/strong> : elle mesure dans quelle mesure chaque partie prenante influence le projet.<\/li>\n<li><strong>L&#8217;int\u00e9r\u00eat<\/strong> : elle d\u00e9termine les attentes et les pr\u00e9occupations de chaque partie prenante \u00e0 l&#8217;\u00e9gard du projet.<\/li>\n<\/ol>\n<p>Cette cartographie des parties prenantes est dynamique : elle doit \u00eatre r\u00e9guli\u00e8rement mise \u00e0 jour et r\u00e9vis\u00e9e pour refl\u00e9ter les \u00e9volutions et les changements dans l&#8217;\u00e9cosyst\u00e8me du projet.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0f3f6&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;list_space blue-list&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"la-communication\"><span class=\"fontSizeLarge\"><span class=\"fontColorThemeSecondary\">La communication<\/span><\/span><\/h2>\n<p>La communication est un :<\/p>\n<ul>\n<li>\u00e9change d&#8217;informations<\/li>\n<li>intentionnel ou non<\/li>\n<li>pouvant se d\u00e9rouler de mani\u00e8re \u00e9crite ou orale<\/li>\n<li>formelle ou informelle<\/li>\n<li>directe ou \u00e0 travers un m\u00e9dia.<\/li>\n<\/ul>\n<p>Elle peut rev\u00eatir diverses formes, telles que:<\/p>\n<ul>\n<li>une id\u00e9e<\/li>\n<li>une instruction<\/li>\n<li>une \u00e9motion, sans n\u00e9cessairement \u00eatre exprim\u00e9e verbalement.<\/li>\n<\/ul>\n<p>Le pilote de projet a pour responsabilit\u00e9 majeure de transmettre les <strong>messages appropri\u00e9s<\/strong>, au bon moment et de la mani\u00e8re la plus pertinente aux destinataires ad\u00e9quats.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/interview.png\" width=\"198\" height=\"198\" alt=\"\" class=\"wp-image-987517605 aligncenter size-full\" \/><\/p>\n<p>Cependant, plusieurs risques sont associ\u00e9s \u00e0 la communication, tels que:<\/p>\n<ul>\n<li>l&#8217;incompr\u00e9hension<\/li>\n<li>la m\u00e9compr\u00e9hension<\/li>\n<li>l&#8217;interpr\u00e9tation erron\u00e9e<\/li>\n<li>la dilution<\/li>\n<li>le d\u00e9tournement<\/li>\n<li>le cloisonnement.<\/li>\n<\/ul>\n<p>Par cons\u00e9quent, le pilote de projet doit veiller \u00e0 :<\/p>\n<ul>\n<li>Avoir une clart\u00e9 d&#8217;objectifs dans sa communication (la finalit\u00e9 de celle-ci).<\/li>\n<li>S\u00e9lectionner soigneusement son audience (qui re\u00e7oit le message et dans quel but).<\/li>\n<li>Adapter la tonalit\u00e9 et le niveau de d\u00e9tail en fonction de l&#8217;audience cibl\u00e9e.<\/li>\n<li>V\u00e9rifier l&#8217;exactitude des informations transmises et pr\u00e9server la cr\u00e9dibilit\u00e9 et le professionnalisme.<\/li>\n<li>Choisir le bon moyen et\/ou canal de communication (t\u00e9l\u00e9phone, e-mail, r\u00e9union, etc.).<\/li>\n<li>Maintenir un rythme appropri\u00e9 et trouver le juste \u00e9quilibre d&#8217;informations, en coh\u00e9rence avec les objectifs.<\/li>\n<li>\u00catre ouvert \u00e0 remettre en question sa communication en fonction des retours re\u00e7us (ou de leur absence).<\/li>\n<\/ul>\n<p>Le pilote de projet s&#8217;appuie sur la gouvernance du projet pour certains moments cl\u00e9s de communication, tant en amont qu&#8217;en aval des instances ou pour certains jalons.<\/p>\n<p>Ces \u00e9ch\u00e9ances sont pr\u00e9visibles et font partie int\u00e9grante du plan de communication du projet par d\u00e9faut.<\/p>\n<p>Toutefois, une communication structur\u00e9e et organis\u00e9e ne suffit pas \u00e0 elle seule \u00e0 construire des relations solides avec les parties prenantes.<\/p>\n<p>Le pilote de projet doit donc veiller \u00e0 maintenir un \u00e9quilibre appropri\u00e9 entre :<\/p>\n<ul>\n<li>La communication collective et individuelle.<\/li>\n<li>La communication officielle et confidentielle.<\/li>\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;blue-list list_space&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"zoom-la-tra\u00e7abilit\u00e9-des-\u00e9changes\"><span class=\"fontSizeLarge\"><span class=\"fontColorThemePrimary\">Zoom : la tra\u00e7abilit\u00e9 des \u00e9changes<\/span><\/span><\/h2>\n<p>Il est important de <strong>privil\u00e9gier l&#8217;\u00e9crit<\/strong> dans les \u00e9changes, car contrairement aux paroles, <strong>les \u00e9crits restent.<\/strong><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/writing.png\" width=\"206\" height=\"206\" alt=\"\" class=\"wp-image-987517603 aligncenter size-full\" \/><\/strong><\/p>\n<p>Sauf en cas de communication informelle &#8220;<strong>off<\/strong>&#8220;, il est recommand\u00e9 d&#8217;opter pour des \u00e9changes \u00e9crits, et lorsqu&#8217;une communication orale est n\u00e9cessaire, il est essentiel de consigner les informations dans un compte-rendu.<\/p>\n<p>L&#8217;\u00e9crit offre une tra\u00e7abilit\u00e9 et une objectivit\u00e9 essentielles en cas de d\u00e9saccords ou de difficult\u00e9s.<\/p>\n<p>Dans le m\u00eame esprit, il est pr\u00e9f\u00e9rable d&#8217;\u00e9viter les outils de communication synchrones tels que les messageries instantan\u00e9es pour les <strong>\u00e9changes importants<\/strong> : l&#8217;utilisation de l&#8217;e-mail est \u00e0 privil\u00e9gier.<\/p>\n<p>&nbsp;<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0f3f6&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||7px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2 id=\"quelques-conseils\"><span class=\"fontColorThemePrimary\"><span class=\"fontSizeLarge\">Quelques conseils<\/span><\/span><span class=\"c_b_1310c973\"><\/span><\/h2>\n<h3><span class=\"fontColorThemeSecondary\"><span class=\"fontSizeMediumPlus\">1: le support hi\u00e9rarchique<\/span><\/span><\/h3>\n<p>Les parties prenantes d&#8217;un projet sont souvent <strong>hi\u00e9rarchis\u00e9es<\/strong>, partageant ainsi un point commun.<\/p>\n<p>Le pilotage du chef de projet implique naturellement d&#8217;informer le management sur <strong>l&#8217;avancement<\/strong> et de le solliciter en cas d&#8217;escalade, comme dans une situation de crise.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/ceo.png\" width=\"220\" height=\"220\" alt=\"\" class=\"wp-image-987517601 aligncenter size-full\" \/><\/p>\n<p>Cependant, la pr\u00e9sence du management peut \u00e9galement jouer un r\u00f4le de mitigation en cas de <strong>relations asym\u00e9triques ou complexes<\/strong> entre les parties prenantes du projet, en offrant r\u00e9assurance, prise de recul ou arbitrages, par exemple.<\/p>\n<p>Le chef de projet peut solliciter ce soutien tout au long du projet pour garantir son bon d\u00e9roulement.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text module_class=&#8221;blue-list list_space&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h3><span>2: Ne pas franchir la ligne<\/span><\/h3>\n<p><span>Le principe inspir\u00e9 des m\u00e9thodes P&amp;G (Procter &amp; Gamble) est simple : l&#8217;\u00e9cosyst\u00e8me projet est repr\u00e9sent\u00e9 sous forme d&#8217;un tableau. <\/span><\/p>\n<p><span>Les lignes correspondent aux diff\u00e9rentes strates hi\u00e9rarchiques ou fonctionnelles du projet, tandis que les colonnes repr\u00e9sentent les parties prenantes.<\/span><\/p>\n<p><span><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/02\/do-not-cross-line.png\" width=\"190\" height=\"190\" alt=\"\" class=\"wp-image-987517597 aligncenter size-full\" \/><\/span><\/p>\n<p><span> Chaque acteur est positionn\u00e9 dans la case qui lui correspond. Le <strong>DCL<\/strong> (Droit de Communication Lat\u00e9ral) \u00e9nonce plusieurs r\u00e8gles : les acteurs ont le droit de communiquer avec les cases adjacentes, que ce soit <strong>verticalement ou horizontalement, mais ils ne peuvent pas le faire en diagonale<\/strong> ni en sautant des cases adjacentes. <\/span><\/p>\n<p><span>Cette m\u00e9thode peut \u00eatre utilis\u00e9e \u00e0 diverses fins, telles que le cadrage de projet, le <strong>processus d&#8217;escalade<\/strong>, etc.<\/span><\/p>\n<p><span><\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Les parties prenantes sont essentielles. Identifiez-les, communiquez efficacement et assurez une tra\u00e7abilit\u00e9 des \u00e9changes + Quelques Conseils<\/p>\n","protected":false},"author":1,"featured_media":987517287,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[69],"tags":[30],"class_list":["post-987517577","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integration-de-projet","tag-fr"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/posts\/987517577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/comments?post=987517577"}],"version-history":[{"count":0,"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/posts\/987517577\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/media\/987517287"}],"wp:attachment":[{"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/media?parent=987517577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/categories?post=987517577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pmchampions.com\/fr\/wp-json\/wp\/v2\/tags?post=987517577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}