{"id":987517926,"date":"2024-03-05T13:58:39","date_gmt":"2024-03-05T13:58:39","guid":{"rendered":"https:\/\/pmchampions.com\/?p=987517926"},"modified":"2024-03-13T16:39:29","modified_gmt":"2024-03-13T16:39:29","slug":"comment-faire-son-rapport-de-incident","status":"publish","type":"post","link":"https:\/\/pmchampions.com\/fr\/comment-faire-son-rapport-de-incident\/","title":{"rendered":"Ma\u00eetrise des incidents : faire son rapport d’incident"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” custom_padding=”||5px|||”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][pac_divi_table_of_contents title=”Sommaire” collapse_when_sticky=”on” opened_icon=”:||divi||400″ closed_icon=”;||divi||400″ included_headings=”off|on|on|on|off|off” exclude_headings_by_class=”on” show_keyword_highlight=”on” show_keyword_highlight_placeholder=”Mots Cl\u00e9s …” level_markers_1=”icons” icon_marker_1=”=||divi||400″ level_markers_2=”icons” icon_marker_2=”^||divi||400″ level_markers_3=”icons” icon_marker_3=”E||divi||400″ level_markers_4=”icons” icon_marker_4=”5||divi||400″ title_container_bg_color=”#1a9e21″ body_area_height=”650px” body_area_scroll_color=”#000000″ body_area_text_link_underline=”#000000″ body_area_text_link_padding=”10px|0px|0px|0px|false|false” _builder_version=”4.23.1″ _module_preset=”default” title_font_font=”Quicksand||||||||” heading_all_font=”|600|||||||” heading_all_font_size=”18px” marker_all_font=”|600|||||||” motion_trigger_start=”top” heading_all_font_size_tablet=”15px” heading_all_font_size_phone=”15px” heading_all_font_size_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” border_color_all=”RGBA(255,255,255,0)” border_radii_title_container=”off|10px|10px|0px|0px” border_radii_body_area=”off|0px|0px|10px|10px” border_width_all_body_area=”3px” border_color_all_body_area=”RGBA(255,255,255,0)” box_shadow_style=”preset2″ global_colors_info=”{}” theme_builder_area=”post_content”][\/pac_divi_table_of_contents][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||40px||false|false” link_option_url=”https:\/\/pmchampions.com\/fr\/comment-contractualiser-un-projet-agile\/” link_option_url_new_window=”on” border_radii=”on|0.25rem|0.25rem|0.25rem|0.25rem” border_width_all=”1px” border_color_all=”#dee2e6″ box_shadow_style=”preset3″ box_shadow_vertical=”5px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/pmchampions.com\/wp-content\/uploads\/2023\/09\/Contractualisation.png” title_text=”Contractualisation” _builder_version=”4.22.0″ _module_preset=”default” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” max_width=”100%” custom_margin=”-11px||-11px||false|false” custom_padding=”|10px||10px|false|false” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Quicksand||||||||” text_text_color=”#619ccd” text_font_size=”26px” text_line_height=”1em” custom_margin=”|||-40px|false|false” custom_margin_tablet=”|15px||15px|false|false” custom_margin_phone=”|15px||15px|false|false” custom_margin_last_edited=”on|tablet” text_font_size_tablet=”20px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]
Agilit\u00e9:<\/strong><\/span><\/h6>\n

D\u00e9couvrir nos articles autour de l’agilit\u00e9<\/a><\/span><\/strong><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” theme_builder_area=”post_content”][et_pb_column _builder_version=”4.24.2″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][dipl_tilt_image _builder_version=”4.24.2″ _module_preset=”default” theme_builder_area=”post_content” title_text=”rapport-incident-fr” image=”https:\/\/pmchampions.com\/wp-content\/uploads\/2024\/03\/rapport-incident-fr.jpg” hover_enabled=”0″ sticky_enabled=”0″ use_3d_effect=”on” tilt_3d_value=”60px”][\/dipl_tilt_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#f0f3f6″ custom_padding=”0px||0px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][dipl_separator seprator_thickness=”1px” separator_color=”rgba(0,0,0,0.54)” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][\/dipl_separator][et_pb_text module_class=”blue-list” _builder_version=”4.24.2″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]

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Rapport d\u2019Incident<\/strong><\/span><\/span><\/h2>\n

Le rapport d’incident est un outil essentiel dans la gestion de projet lorsqu’un probl\u00e8me significatif survient.<\/p>\n

Il vise \u00e0 documenter de mani\u00e8re exhaustive les d\u00e9tails du probl\u00e8me, les actions entreprises pour le r\u00e9soudre, les le\u00e7ons tir\u00e9es de l’incident et les mesures prises pour \u00e9viter des r\u00e9currences similaires \u00e0 l’avenir.<\/p>\n

Voici une explication d\u00e9taill\u00e9e de chaque aspect du rapport d’incident :<\/p>\n

D\u00e9finition de l’incident<\/strong><\/h2>\n

Le rapport d’incident vise \u00e0 documenter les probl\u00e8mes majeurs qui surviennent dans un projet, ayant un impact significatif sur divers aspects tels que :<\/p>\n

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